Category Archives: Internal Communication

The Art of Asking: Using Appreciative Inquiry to Bring Out the Best

by Melissa Bouse – Northern Essex Community College – Haverhill, MA
Three years ago, when we were still working remotely during the pandemic, I volunteered to take part in our strategic planning process. I was a fairly new employee and thought it would be a good way to connect with colleagues and learn more about what makes Northern Essex Community College tick. Both of those things rang true. But I learned about an unexpected third thing. The thing that is at the core of all major decisions at our college.


7 Ways to Minimize the Number of Non-Essential Work Meetings

by Linnie S. Carter, Ph.D., APR – HACC, Central Pennsylvania’s Community College – Harrisburg, PA
Higher education is infamous for having a lot of meetings. Many of the meetings are too long and ineffective. At HACC, Central Pennsylvania’s Community College, my team and I are disrupting the meeting culture.


Skip the Scramble: Project Management Solutions Save the Day

by Clare Briner – Moraine Valley Community College – Palos Hills, IL
Moraine Valley Community College’s marketing and communications team selected and implemented “Teamwork” as its project management solution in 2015. Its adoption continues to be one of the most meaningful and wide-reaching enhancements to the department’s work.