Category Archives: Strategic Planning


The Art of Asking: Using Appreciative Inquiry to Bring Out the Best

by Melissa Bouse – Northern Essex Community College – Haverhill, MA
Three years ago, when we were still working remotely during the pandemic, I volunteered to take part in our strategic planning process. I was a fairly new employee and thought it would be a good way to connect with colleagues and learn more about what makes Northern Essex Community College tick. Both of those things rang true. But I learned about an unexpected third thing. The thing that is at the core of all major decisions at our college.

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